DONATION POLICY
Refund Policy
SAI-WF values transparency and accountability in all donation and contribution processes.
Donations
Donations made to Smart Aid International Welfare Foundation are generally considered voluntary and non-refundable.
Duplicate Transactions
In case of accidental duplicate transactions or technical payment errors, donors may contact us within 7 days of the transaction date for review.
Refund Review
Refund requests will be reviewed on a case-by-case basis after verification of transaction details and payment records.
Processing Timeline
Approved refunds, where applicable, may take 7–15 business days depending on the payment provider or banking system.
Contact for Refund Requests
For assistance regarding donations or payment concerns, please contact:
Email: info@sai-wf.org
